Manage Your Airport... and quickly respond to noise complaints

Lochard FlightOps enables airport operations staff to respond effectively to community noise complaints with the kind of detailed flight operations information typically available from comprehensive noise and track monitoring systems.

FlightOps records all flight operations at the airfield and provides a valuable resource of detailed airport activity. Not only does this help in responding to community noise issues, it also yields useful summary information for use in maintenance, planning and marketing.

The same information can be used for incident analysis and training of operations staff about airport procedures.

FlightOps uses Lochard’s network of Secure Radar Gateways (SRGs) to receive flight information. Where an airfield is not covered, an additional SRG may be deployed. The flight data is processed, delayed several minutes for security reasons, and then made available to the airport through a standard web browser connected to the internet, making it accessible on all airport computers with appropriate credentials.

FlightOps enables airports to actively respond to noise complaints without the need for significant investment in technology and the dedicated staff that are required to operate classic noise monitoring systems.

FlightOps specifically targets its capabilities to four areas:

1. Noise

Airports can investigate noise complaints via an easy to use and attractive map interface. Flights are displayed in relation to the complainant’s location; enabling staff to respond immediately and resulting in improved community relations. The map display can be easily copied into response letters or emails when providing feedback to the community.

2. Reporting of flight activity

FlightOps users can view a detailed range of airfield activity reports. Reports include details for a given time period, operation counts broken down by Air Carrier, Air Taxi, GA and also by Itinerant IFR, Itinerant VFR and local. Reports are presented with graphical components in an excel spreadsheet where data may be further analysed and processed. The FlightOps Display can also be used by airfield maintenance staff to aid in the selection of time periods used to perform FOD or airfield lighting checks.

3. Incident analysis

Airports can use FlightOps to look at specific flight operations that have raised an amber or red alert. Clear displays with underlying map data enable airports to view what happened and how to improve procedures; both to limit the number of incidents, and improve incident responses. Data is available in the system a short time after the occurrence, eliminating the lengthy delays associated with reviewing historical information on typical radar systems.

4. Training

By displaying actual operations at the airfield through an attractive interface the airport is able to use FlightOps as part of its training program to employees.

Internet Delivery

FlightOps’ capabilities are accessible from anywhere via a simple and secure web-based application. FlightOps typically requires no additional hardware, making it low cost and easy to deploy, and is available on a subscription basis for a modest monthly fee.

If the noise situation at the airport grows, Lochard has a range of additional solutions and services to continue helping the airport manage environmental impact and community response.

Lochard Modules

FlightOps is the latest module in Lochard’s family of value-adding, low-cost, web-based solutions for airport environment management.

These modules utilise flight and noise data for a range of applications including:

• Local community engagement
• Noise compliance and abatement
• Greenhouse Gas emissions
• Operational procedures.